Customer Service

At Brookstone Homes, our relationship with you doesn't end at the final walkthrough. Our Customer Service team is here to support you long after move-in with warranty service, maintenance guidance, and prompt, personal attention.

Warranty Claims

Every Brookstone home is backed by our commitment to quality. To submit a warranty claim, please use our contact form and select "Warranty Request." Include your home address, the date you closed, and a description of the issue, and a member of our service team will respond promptly to schedule any needed work.

Maintenance Requests

From seasonal upkeep recommendations to scheduling service visits, our team can help you keep your home in pristine condition. Reach out anytime with questions about your home's systems, finishes, or recommended maintenance.

How to Reach Us

The fastest way to reach our Customer Service team is through our contact form. Submit your request and we'll follow up directly to make sure your needs are taken care of.